Welcome to West Rainton Surgery.

We are a friendly practice in West Rainton offering a wide range of medical services to patients in our area.

The eConsult service allows you to request advice from the practice online and get self-help advice for hundreds of common conditions.

This month we said goodbye to Marie, Marie has retired after 15 years at the practice. Marie will be a big miss and we thank her for her fantastic contribution to the practice and for being an exceptional member of the team.

Marie has been overwhelmed by the gifts and well wishes, click the link below to see a letter from Marie:

A thank you from Marie

Repeat Prescriptions

From September 2019 you can no longer order your repeat prescription through a pharmacy, here are the ways you can order you prescription:

The online ordering service - if you do not have an account set up, please speak to our reception team.
Internal Prescription Box - an internal prescription box for posting your tear off slip is situated near the dispensary hatch. You can use this service anytime between 8.00am and 5.45pm each weekday (Monday to Friday).
Post - You can post your prescription request including a stamped addressed envelope if you require us to post your prescription back to you. If you use this method please ensure you request your prescription in plenty of time for it to be returned to you before you run out of medication.
Prescription Line - The prescription line is open Tuesdays and Wednesday 10am-12pm 0191 5128919

Please remember to tick the medication you require and please allow 72 hours between ordering and collecting your prescription.

Practice Training Days

On training days the practice will close on the afternoon and you will be unable to collect prescriptions or to have an appointment as there will be no doctors on the premises.

Training days are scheduled for:

Thursday 20th June 2019
Thursday 18th July 2019
Thursday 15th August 2019
Thursday 19th September 2019
Thursday 17th October 20019
Thursday 21st November 2019

Extended Access Service

FOR PATIENTS WHO FIND IT DIFFICULT TO ATTEND DURING REGULAR HOURS:

We offer evening, Saturday & Sunday appointments which are pre-bookable (Monday – Friday). This may be at another surgery, when offered the appointment please make sure you know where the location is.

Please contact our reception team on 0191 5843809 for more information and to make an appointment.