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West Rainton Surgery

CQC overall rating

Good

7 January 2016

See the report

Welcome to West Rainton Surgery.

We are a friendly practice in West Rainton offering a wide range of medical services to patients in our area. 

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BUILDING ANNOUNCEMENT

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On Monday 4th November, building work will commence at West Rainton Surgery for a major refurbishment, this refurbishment will add an additional 3 consulting rooms, a new entrance and improved disabled access.

We anticipate this work will take approximately 3 months, the works will be carried out throughout normal opening hours, meaning patients may experience background noise.

Although we endeavour to make appointments available as normal, we may have limited appointments between some phases of the building work, mainly in the first 6 weeks while the consulting rooms are being refurbished, however urgent appointment will be available daily as normal.

These works mean that we will be able to recruit more clinicians in the future, we already have another registrar joining our team in December, making more appointments available to our patients.

We hope you all agree that this a very exciting time for the surgery and we look forward to sharing our fully renovated building with you in the new year.

Repeat Prescriptions

From September 2019 you can no longer order your repeat prescription through a pharmacy, here are the ways you can order you prescription:

  • The online ordering service - if you do not have an account set up, please speak to our reception team.
  • Internal Prescription Box - an internal prescription box for posting your tear off slip is situated near the dispensary hatch. You can use this service anytime between 8.00am and 5.45pm each weekday (Monday to Friday).
  • Post - You can post your prescription request including a stamped addressed envelope if you require us to post your prescription back to you. If you use this method please ensure you request your prescription in plenty of time for it to be returned to you before you run out of medication.
  • Prescription Line - The prescription line is open Tuesdays and Wednesday 10am-12pm 0191 5128919

Please remember to tick the medication you require and please allow 72 hours between ordering and collecting your prescription.

Practice Training Days

On training days the practice will close on the afternoon and you will be unable to collect prescriptions or to have an appointment as there will be no doctors on the premises.

Training days are scheduled for:
Thursday 21st November 2019

Extended Access Service

FOR PATIENTS WHO FIND IT DIFFICULT TO ATTEND DURING REGULAR HOURS:

We offer evening, Saturday & Sunday appointments which are pre-bookable (Monday – Friday). This may be at another surgery, when offered the appointment please make sure you know where the location is.

Please contact our reception team on 0191 5843809 for more information and to make an appointment.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Services

We run a number of special clinics and services. Find out more.


(Site updated 31/10/2019)
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