West Rainton Surgery, Woodland View, West Rainton, Houghton-le-Spring, County Durham, DH4 6RQTel: 0191 5843809
We have created a group to help improve how we work. Would you like to join and get involved?
Although the patient reference group cannot look into on specific medical problems, we would very much like to ask you about what areas you are interested in addressing.
What is a patient representative group?
It is a group of volunteer patients who are involved in shaping the services of the practice for the future.
Why are you asking people for their contact details?
We want to talk to talk to our patients to help identify areas for where we can improve.
Will my doctor see this information?
No, all information given is treated confidentially and will only be disclosed with your permission. Your doctor will only see the overall results.
Will the questions you ask me be medical or personal?
They will be general questions about the practice, how we are providing services and what we can do to improve them.
Who else will be able to access my contact details?
No one outside of the practice.
How often will you contact me?
The group meets once every three months.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice, marked for the attention Kerry Dunbar.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
PRG Report 2014 -2015
PRG Action plan 2014 - 2015
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (220.127.116.11) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.
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