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West Rainton Surgery

CQC overall rating

Good

7 January 2016

See the report

Welcome to West Rainton Surgery. 

We are a friendly practice in West Rainton offering a wide range of medical services to patients in our area. 

Stay Calm, Be Kind

COVID 19 Vaccination (Pfizer/Astra Zeneca) - Patients will be contacted by telephone to be invited for the COVID 19 vaccine, starting with the most vulnerable patients. We have started to vaccinate the over 80 cohort, other cohorts will be contacted once we receive notification of vaccine deliveries, however it is possible for us to only get 24 hours notice, therefore clinic dates and times a cannot be set in advance.

The vaccine is currently being delivered at Bowburn Community Centre for our patients, all information will be given when we contact you to book you in for your vaccine.

Please do not contact the surgery to enquire about the vaccine. We are extremely busy at present with general queries and also trying to arrange vaccine clinics and contact patients to book their vaccine appointment at very short notice. Please be assured you will be contacted. Thank you for your understanding.

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Please click below link for our Covid Privacy notice.

Covid19 Privacy Notice

Repeat Prescriptions

From September 2019 you can no longer order your repeat prescription through a pharmacy, here are the ways you can order you prescription:

  • The online ordering service - if you do not have an account set up, please speak to our reception team.
  • Internal Prescription Box - an internal prescription box for posting your tear off slip is situated near the dispensary hatch. You can use this service anytime between 8.00am and 5.45pm each weekday (Monday to Friday). CURRENTLY UNAVAILBLE DUE TO THE CORONAVIRUS PANDEMIC
  • Prescription Line - The prescription line is open Monday, Tuesdays and Wednesday 10am-12pm 0191 5128919.

Please remember to tick the medication you require and please allow 72 hours between ordering and collecting your prescription.

Practice Training Days

On training days the practice will close on the afternoon and you will be unable to collect prescriptions or to have an appointment as there will be no doctors on the premises.

Training days are scheduled for:

Thursday 18th February

Thursday 18th March

Thursday 15th April

Thursday 20th May

Thursday 17th June

Thursday 15th July

Thursday 19th August

Thursday 16th September

Extended Access Service

FOR PATIENTS WHO FIND IT DIFFICULT TO ATTEND DURING REGULAR HOURS:

We offer evening, Saturday & Sunday appointments which are pre-bookable (Monday – Friday). This may be at another surgery, when offered the appointment please make sure you know where the location is.

Please contact our reception team on 0191 5843809 for more information and to make an appointment.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Services

We run a number of special clinics and services. Find out more.


(Site updated 21/01/2021)
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